PRIVACY POLICY

VALERIUM LLC values ​​the protection of its customers’ personal information and privacy. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, browse our computer mice and related accessories, make purchases, place orders, or contact our customer service team.

We are committed to handling customer information in a transparent, reasonable, and secure manner, in compliance with applicable U.S. federal and state privacy and data protection laws.

  1. Company Information

Company: VALERIUM LLC
Address: 105 N HIGH ST, SHILOH, IL 62269
Email: ijason@farthalis.com

This Privacy Policy applies to the website operated by VALERIUM LLC and its associated customer service activities.

  1. Information We Collect

When you visit our website or purchase our computer mice, we may collect the following types of information:

Personally Identifiable Information

  • Name
  • Email address
  • Contact phone number
  • Billing address
  • Shipping address
    Order and Transaction Information
  • Details of purchased products
  • Order number
  • Order amount
  • Date of order
  • Payment status and transaction records
    Device and Technical Information
  • IP address
  • Browser type and version
  • Device type and operating system
  • Access times and pages viewed
  • Website usage records and related technical data
    Customer Communication Information

When you communicate with us via email, contact forms, or other customer service channels, we may collect information you provide voluntarily, including the content of your inquiries, feedback, and relevant order details.

  1. How We Use Personal Information

VALERIUM LLC collects personal information primarily for the following purposes:

  • To process and confirm customer orders.
  • To complete payment verification and transaction processing.
  • To arrange for product packaging, shipping, and order tracking.
  • To send customers order confirmations, shipping notifications, and relevant service-related information.
  • To respond to customer inquiries and provide after-sales support.
  • To improve website functionality, product information, and the overall shopping experience.
  • To identify, investigate, and prevent fraud, unauthorized transactions, and other security risks.
  • To comply with applicable laws, regulations, and regulatory requirements. We will not use personal information for purposes inconsistent with this policy without an appropriate legal basis.
  1. Payment Information and Third-Party Payment Services
    To ensure the security and convenience of customer transactions, we use Stripe as a third-party payment processing service provider.

Stripe is an independent payment processing service provider and is neither a co-branded partner nor an affiliate of VALERIUM LLC.

When you complete a payment on our website, certain payment information may be collected and processed directly by Stripe, including:

  • Payment card information.
  • Cardholder name.
  • Billing address.
  • Transaction amount and related payment records.
  • Payment verification and risk control information.
    Stripe may process such payment data in accordance with its own privacy policy, security standards, and applicable laws.

Customers are generally not required to register for or log into a Stripe account to make payments on our website. Stripe may conduct routine risk assessments and monitor for anomalous transactions to help ensure the security of the payment process.

For more information, please visit the official Stripe website:

https://stripe.com/privacy
  1. Sharing and Disclosure of Personal Information

VALERIUM LLC does not sell customers’ personal information.

When necessary to provide website services and fulfill orders, we may share limited personal information with the following third parties:

Payment service providers: Such as Stripe, for the purposes of processing payments, verifying transactions, and preventing fraud.

Logistics and delivery service providers: For the purposes of handling product shipping, delivery, and order tracking.

Website and technical service providers: For website hosting, maintenance, security monitoring, and technical support.

Legal and regulatory authorities: We may disclose information as required by law, judicial proceedings, or legitimate regulatory requests.

Third parties may only process personal information to the extent necessary to provide their respective services and must comply with applicable privacy and data protection requirements.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, ensure the proper functioning of the website, and understand how the website is used.

Cookies may be used to:

  • Remember your shopping cart and website preferences.
  • Maintain the basic functionality of the website.
  • Analyze website visits and usage. – Improving website performance and user experience.
  • Supporting essential security and transaction-related functions.

We may use both first-party and third-party cookies. Cookies set or used by third-party service providers, such as Stripe, are governed by the respective third party’s privacy and cookie policies.

For non-essential cookies, we will obtain your prior consent where required by applicable law. You may manage or withdraw your choices via the website’s cookie settings.

  1. Information Security

VALERIUM LLC employs reasonable technical and administrative measures to protect customers’ personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Such measures may include:

  • Utilizing secure data transmission technologies.
  • Restricting access to personal information.
  • Performing security maintenance on relevant systems.
  • Collaborating with third-party service providers to ensure transaction security.
  • Regularly reviewing and enhancing website security measures.

While we strive to protect customer information, please note that no method of data transmission over the Internet or electronic storage is entirely secure.

  1. Data Retention Period

We retain personal information only for as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy.

The specific retention period depends on:

  • Requirements for order processing and after-sales service.
  • Obligations related to the retention of financial and tax records.
  • Applicable U.S. federal and state legal requirements.
  • Needs related to dispute resolution, fraud investigations, and security management.
    When such information is no longer required for legal or business purposes, we will take reasonable steps to delete, anonymize, or securely dispose of it.
  1. Privacy Rights for U.S. Consumers

Under applicable U.S. federal and state privacy laws, certain consumers may have the following rights:

  • Right to Know: To understand what personal information we collect and how we use it.
  • Right of Access: To request access to the personal information we hold about you.
  • Right to Correct: To request the correction of inaccurate personal information.
  • Right to Delete: To request the deletion of personal information, subject to legal requirements.
  • Right to a Data Copy: To request a copy of your personal information, where permitted by applicable law.
  • Right to Opt-Out: To opt out of the sale or sharing of certain types of personal information, or the use of such information for targeted advertising, as provided for under applicable law. – Right to Non-Discrimination: You have the right not to be subjected to unfair treatment for exercising your privacy rights as permitted by law.

If you wish to exercise the privacy rights granted to you under applicable law, you may submit a request to us using the contact information provided in this policy.

We may need to verify your identity to ensure that personal information is not accessed or disclosed without authorization.

  1. Children’s Privacy

Our websites and products are primarily intended for general consumers and are not specifically directed at children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected information from a child without appropriate authorization from a parent or guardian, we will take reasonable steps to delete such information, as required by applicable law.

  1. Links to Third-Party Websites

Our website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data processing rules.

VALERIUM LLC does not control how third-party websites collect or use information. We recommend that you read the privacy policies of such websites before visiting them.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable laws and regulations.

Updated policies will be posted on this website, with the date of the latest revision indicated. We encourage customers to check this page periodically to stay informed about any changes to how personal information is handled.

Shopping Cart 0

No products in the cart.